FAQs

Continental United States

All orders in the continental United States will be sent Free 2-day Shipping. Delivery can be expected within 2-3 business days. Some locations may take an additional 1-2 business days.

During sale or holiday periods, express delivery may take an additional 1-2 days.

International

All International orders will be sent direct for a flat rate shipping fee. Delivery can be expected within 3-10 business days.

During sale or holiday periods, express delivery may take an additional 1-2 days.

We cannot deliver to PO Box, Parcel Locker or Freight Forwarding addresses.

Orders to these addresses may be subject to cancellation.

If you require any changes to your order; including incorrect address details and/or item sizing, contact us. We cannot guarantee any amendments to your order. If your order has already been processed, Mrs Momma Bear does not accept responsibility for incorrect details entered.

You will receive a confirmation email upon placing your order and again once your order has been packed. The packing confirmation email will contain your delivery tracking link. If you purchased multiple items in your order, these may be shipped to you in separate parcels. If this occurs, you will receive a unique tracking numbers for each shipment.

In the case of any delay to processing times for any delivery service, you will be notified by email.

We accept all major payment methods including but not limited to American Express, Visa, and Mastercard.

If something doesn’t work out, we will gladly accept items ordered online in original condition that have not been worn, altered or washed for exchange or return within 30 days of purchase. The items must still have all original tags attached. Items without original tags attached, sale items, and custom orders are Final Sale.

We offer exchanges and returns at no additional fee. Please see our full exchange and return policy here.

You can submit a return request at https://returns.mrsmommabear.com/.

Yes! Please note that exchanges are only for unworn items in new condition with all tags attached will be accepted within 30 days of purchase. Items without original tags attached, sale items, and custom orders are final sale.

Please view our full return and exchange policy here.

You will receive email notification once your return is processed, this will occur within 14 business days of receiving your return. During sale or holiday periods, returns processing may take an additional 1-2 business days.

Sizes range from X-Small to 1X. All Mrs Momma Bear items have their own individual measurement size guides that can be found on their product pages to assist with sizing.

Our products are produced in limited quantities and may run out of stock. You can register your interest using our "Notify Me" feature on the product page to be notified if the item comes back in stock.

Machine wash cold with similar colors and hang dry. Do not bleach. Iron at low heat.

Check the care tag in the garment for all care instructions.